help
Personal care & wellbeing
The Ordinary
Company websitetheordinary.com
ONLINE CONTACT REFERENCE
Customer Service Contacts
The company’s online contact route is the starting point listed here.
A confirmed general phone number is not included in this record.
GO DIRECTLY TO THE COMPANYOpen company contact pageAll contact options
Check the department and calling region before making contact. The company handles your enquiry directly.
Company sourceSource reviewed 2026-09-10
An independent reference. Birch Waypoint is not The Ordinary’s customer service team. Contact links lead to company resources. We cannot access or manage your account.
CHOOSE A CHANNEL
2 listedContact routes for The Ordinary
Use this The Ordinary entry as a starting point for an enquiry to the business itself. Identify the seller when asking about a personal-care product purchase. Written experiences on this directory are separate from a company service case.
website
MAKE YOUR ENQUIRY COUNTA few details.
A few details.
A clearer conversation.
Keep private account information for the company’s secure channel.
- 01
Do not use a public review to ask for a diagnosis or urgent medical advice.
- 02
Choose the company’s administrative route for orders, appointments or account enquiries.
- 03
This record lists business contacts; it does not evaluate treatments or product health claims.
PUBLISHED ACCOUNTS
The Ordinary on social platforms
These are company account links. The company determines whether a platform can handle individual support requests.
COMMUNITY PERSPECTIVE
Review guidelinesThe Ordinary reviews
Loading published experiences…
Write a review of The Ordinary
BEHIND THIS RECORD
Sources & corrections
Dates beside individual contacts refer to their source review. An editorial update does not mean every contact has been checked again.
Entry edited 2026-10-26Suggest a correction- theordinary.com/
- theordinary.com/en-es
- theordinary.com/en-es/contact-us.html